Frequently Asked Questions

What is Quicksalary


Quicksalary is a financial organization with a mission to change the way millions of Nigerians get paid. Our platform allows employees to access their earned wages whenever they need them. No more late bills, no overdraft fees - they are in control of their finances and when they get paid.

How Does Quicksalary Work


At the touch of a button, the Quicksalary app allows you to access a portion of your earned income: every hour of every day. Log in to the app to view accrued wages, approved and submitted by your employer, then instantly select the amount you wish to stream directly into your bank account.

How is My Available Balance Calculated?


If your employer chooses to pay you daily, your monthly salary will be divided into 28 days and each day the daily percentage will be paid to you. If it is weekly, the wages will be paid 4 times in a month.

What is the cost of using Quicksalary


Quicksalary is not a loan. We do not provide any credit, and there will never be any interest charges. You will only be able to access the wages you have earned. Each withdrawal incurs a convenience fee of %5, no matter the amount; that is the only cost.

How will my salary be affected?


At the end of the pay period, all your net salary will be paid as normal, minus any convenience fees. You will also receive a monthly statement detailing any activity you have made.

How is Quicksalary connected to my employer?


Quicksalary is a benefit provider that allows you access to your earned wages. We rely solely on the information provided by your employer to bring you this financial wellness service. However, we cannot make any changes to your payroll, and any wage or salary discrepancies must be taken to your HR team.

What Are the Benefits of Using Quicksalary?


Quicksalary is a financial wellness benefit platform that:
Gives employees the financial independence to control their finances and when they are paid, reduces financial stress caused by long pay cycles, strives to eliminate the need for incurred overdraft fees, credit card debt, or worse, a payday loan.

How can I Get Started?


Sign up, connect with your employer and wait for approval. After completing the steps below, your employer must approve and finalized your enrolment. This approval process can take up to 2 days.
You will receive an email confirmation upon completion.

How Long Is the Enrolment process?


As an invited employee, enrolling with Quicksalary takes less than a minute. However, once you have completed your part of the process, your employer will need to take action on few items behind the scenes before your enrolment is complete. This is normally completed within two (2) working days but can take up to a week, depending on the company you work for.
You will receive an email notification once your enrollment is finalized.

Why Is My Registration Pending?


Once you have completed the enrolment process in the app, your employer will need to take action on few items behind the scenes.
This part of the process can take up to 2 days.

How Can I Register If I Didn't Receive an Invite?


Request for your employer's code, sign up and connect with your employer using the code. Once you have completed the enrolment process in the app, your employer will need to action a few items behind the scenes.
NOTE: If your employer has not yet signed up to Quicksalary, your company will not be recognized.

How Can I Withdraw my wages


Login to your account, click on cash out, enter the amount and click on withdraw.

How Quickly Will I Receive My transfered Wages??


Most wage transfers will complete within a few minutes but occasionally may take up to 4 hours. You will receive an email confirmation once withdrawal is complete. Please contact our Support Team if a wage transfer has not been received after 4 hours.

Can I Request an Advance on Future Earnings?


Quicksalary is not a loan. We do not provide any credit or advances on future earnings. You will only be able to access the wages you have earned.